Ordering & Payment
- We accept the following credit cards: MasterCard, Visa, Discover, and American Express
- Personal checks and money orders: Please allow 5-7 business days for check to clear.
- Gift certificates: the original MUST be sent back to us
- Store credit memo: the original MUST be sent back to us
Customers are responsible for all duties and brokerage fees. If order amount exceeds $200, payment may be required by wire transfer or PayPal, and you will receive instructions via email.
In-store pick-up orders
If you're interested in ordering online in advance and picking up at our SoHo or Chelsea Market locations, please contact customer service at:
- (800) 878-2446 or (212) 431-4770
Discounts and promotions are applicable to merchandise only. They cannot be applied to shipping charges or sales tax.