Shipping Information

Free shipping:

Place order online, or by phone. Spend $100 or more on merchandise in a single transaction, use code FREESHIP100, and receive free standard shipping to a single address in the contiguous United States.   

This offer does not apply to Alaska, Hawaii, Puerto Rico, or international orders.  Offer exclude shipping charge, sales tax, Gift Card, eGift Cards.

Due to size and weight restrictions, the following categories do not qualify for free shipping: blind, curtain, parasol, floor mats, carpet, ceramic of 12" above, bulk quantity of  fragile & heavy items, items with (**) notation.  The  above categories may have additional shipping fees that will still apply.  

Instead of the free shipping, we can offer 10% discount to the qualified items.

The carrier option will be selected by Pearl River’s shipping department.

The final shipping charge will be re-calculated and you will be notified if any additional shipping is required.


Processing and shipping time:

  • It normally takes 1 to 5 days to process an order. 
  • Transit time will be 1 to 6 business days depending on location.
  • If there is any delay due to availability, you will be notified by phone or email.


Shipping charges:

  • In general, shipping charge is determined by weight, dimensions and carrier's zoning.
  • Please be advised that the calculated shipping charge does not reflect with the requiring of multiple cartons needs for packing.  If your order require to be packed in multiple carton, you'll be contacted for additional charge.


For all international order:

  • Customer is responsible for all duties & brokerage fees.
  • If order amount exceeds $200, payment may be required by wire transfer or PayPal, and you will receive instructions via e-mail.


Extra handling charge may apply to:

  • Bulky, fragile, or over-sized items with (**) notation.
  • Order needing rush shipping, drop ship fee.
  • Order requiring multiple packaging.
  • Shipping outside the 48 contiguous United States.


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