Shipping Information

Free shipping:

Place order online, or by phone. Spend $99 or more on merchandise (excluding tax, Gift Cards, and eGift Cards) in a single transaction, use code FREESHIP99, and receive free standard shipping to a single address in the contiguous United States.

This offer does not apply to Alaska, Hawaii, Puerto Rico, or international orders.

Due to size and weight restrictions, category of : blind, curtain, parasol, floor mats, carpet, ceramic of 12" above, bulk quantity of  fragile & heavy items, items with (**) notation will not be qualified for free shipping.  And there may have additional shipping fees that will still apply.  

(Instead of the free shipping, we can offer 10% discount to the qualified items)

The final shipping charge will be re-calculated and you will be notified if any additional shipping is required.

The carrier option will be selected by Pearl River’s shipping department.

 

Processing and shipping time:

  • It normally takes 1 to 5 days to process an order. 
  • Transit time will be 1 to 6 business days depending on location.
  • If there are any delays due to availability, you will be notified by phone or email.

 

Shipping charges:

  • In general, shipping charges are determined by weight, dimensions and distance to destination.

 

For all international orders:

  • Customers are responsible for all duties & brokerage fees.
  • If order amount exceeds $200, payment may be required by wire transfer or PayPal, and you will receive instructions via e-mail.

 

Extra handling charges may apply to:

  • Bulky, fragile, or over-sized items with (**) notation 
  • Orders needing rush shipping, drop ship, multiple packages
  • Shipping outside the 48 contiguous United States

 

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