Returns + Exchanges

Returning or Exchanging Merchandise

  • Exchange or store credit only within 14 days of delivery. NO REFUNDS.
  • Non-returnable items: Gift cards; Downloadable software products; Some health and personal care items.
  • Return on Special Order's items will incur a 30% restocking fee.
  • Please contact customer service at 800-878-2446 for Return Authorization.
  • All returns must be in its original condition with all packaging and parts, a 30% restocking fee may apply if not complied.
  • Customer is responsible for return freight.

Missing or Damaged Merchandise

  • Retain all parts and packaging materials.
  • Do not submit any claim to the shipping provider.
  • Report missing or damaged merchandise immediately to customer service at 800-878-2446. Instructions will be provided for exchange, replacement or store credit.
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